# of (internal) control improvement initiatives
Item Title
Coming soon
Calculation
Number of (internal) control improvement initiatives; within measurement period.
Explanation
# of (major) internal control breaches
Item Title
# of (major) internal control breaches
Calculation
Number of (major) internal control breaches; within measurement period.
Explanation
# of Audit Finding closing more than two weeks
Item Title
Coming soon
Calculation
Closing of Audit finding usually take 1 week; some take only a few days. But some non-conformance too difficult to close because of cross section management problem. As the result; the Auditor cannot prepared Audit Report Summary. So we make this KPI.
Explanation
# of Followers
Item Title
# of followers
Calculation
Number of Followers
Explanation
# of IT risk issues identified by outside parties yet to be incorporated into risk profile
Item Title
# of IT risk issues identified by outside parties yet to be incorporated into risk profile
Calculation
Number of IT risk issues identified by outside parties yet to be interpreted and mapped into risk profile.
Explanation
# of Incidents per Known Problem
Item Title
[# of incidents] / [# of known problem]
Calculation
Average number of incidents linked to the same problem after problem identification.
Explanation
# of Incidents per Problem
Item Title
[# of incidents] / [# of problems]
Calculation
Average number of incidents linked to the same problem before problem identification.
Explanation
# of Informal Complaints
Item Title
# of complaints
Calculation
Informal complaints received from contractors; service users or their representatives.
Explanation
# of Invoices
Item Title
# of invoices
Calculation
Number of Invoices
Explanation
# of Licenses Purchased vs. Available
Item Title
[# of licenses purchaed] - [# of licenses available]
Calculation
This helps Analyze the Software utilization and helps organizations make a decision on Whether or not to change the license type to save money or increase deployment potential.
Explanation
# of Purchase Orders
Item Title
# of purchase orders
Calculation
Number of Purchase Orders
Explanation
# of RSS subscribers
Item Title
# of RSS susbcribers
Calculation
Measure total number of RSS subscribers per day; week and month
Explanation